Refunds
Once a return has been agreed, we will issue a refund once the product has arrived back to us, unused and in original packaging.
Products that have been used or altered will not be accepted for refund or exchange.
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Refunds will be completed in the original payment method once inspection has confirmed the product unused or altered.
Restocking Fee
We reserve the right to charge a reasonable restocking fee, if the products are found to be faulty due to being altered by customer, this will be deducted from your refund.
We also do not refund the original shipping and handling that you paid on the order if the item isn't faulty
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Faulty items
In the event of a damaged or faulty item we will offer you a full refund or replacement ASAP whichever is your preference.
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You have a 14 day period in which you can return the goods (unused and in original packaging) for a full refund as per your consumer rights.